Frequently Asked Questions
1. What is Peace & Pose?
Peace & Pose is a print-on-demand store offering high-quality products such as T-shirts, hoodies, mugs, tumblers, eBooks, and more. Our designs are inspired by mindfulness, wellness, and positivity.
2. Do you offer customization options?
Yes! We offer customization on selected products, including T-shirts, mugs, and hoodies. If you'd like to personalize an item with a name, quote, or special design check the product page, or please contact us at support@peacepose.com before placing your order.
3. Do you offer free eBooks, discounts, or special promotions?
Yes! When you sign up for our newsletter, you’ll get access to:
- Free eBooks on mindfulness, wellness, and personal growth.
- Exclusive discounts and special promotions.
- Early access to new product launches and limited-time offers.
Sign up today to start enjoying these benefits!
4. Where do you ship?
We ship worldwide! Shipping times and costs vary based on location. You can check estimated delivery times at checkout.
5. How long does it take to receive my order?
Processing times for print-on-demand products typically range from 2-5 business days, followed by shipping, which can take:
- USA: 5-10 business days
- International: 7-20 business days
Shipping times may vary depending on your location and any potential carrier delays.
6. What is your return and refund policy?
Since our products are made on demand, we only offer refunds or exchanges for items that arrive damaged, defective, or incorrect. If you experience any issues, please contact us at support@peacepose.com within 7 days of receiving your order, including a photo of the item.
7. How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Use this to track your order on our website or the carrier’s tracking page.
8. What if my package is lost or delayed?
If your package is delayed, please check the tracking information. If it appears lost, contact us at support@peacepose.com, and we will assist you in resolving the issue.
9. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available at checkout.
10. Do you offer gift cards?
Currently, we do not offer gift cards, but we may introduce them soon - stay tuned!
11. How can I contact Peace & Pose?
For any inquiries, reach out to us at support@peacepose.com, and we’ll be happy to assist you!